“As the recovery progresses, delays and cancellations will continue to decline as we head into what we expect to be a very busy holiday weekend.”īecause planes are packed for the summer, it is hard for airlines to rebook customers when flights are canceled – there aren’t many empty seats.Īriana Duran of Orlando, Florida, said JetBlue rebooked her for seven days later when her flight home from Newark was canceled this week. “We’re seeing continued meaningful improvement today after an overnight effort to further repair schedules and match separated crews with aircraft,” the airline said in a midday statement. United said it was getting a handle on its problems.
He said the company scheduled summer flights “to the max” even knowing about air traffic control limits in the Northeast. “The airline actually ‘lost’ crews in the system for days on end because there was such a significant breakdown in running the operation,” said Ken Diaz, president of the flight attendants’ group at United. The Association of Flight Attendants also said crews calling in for assignments have been put on hold for three hours or longer. United is offering triple pay to flight attendants who are scheduled off this weekend but agree to pick up extra flights, according to their union. “While Scott Kirby attempts to deflect blame on the FAA, weather and everything in between, further flight delays are a direct result of poor planning by United Airlines executives,” Garth Thompson said.
#Delta airlines reservations address upgrade
The leader of United’s union pilots - who are locked in difficult contract negotiations - blamed management for the disruptions, saying the company failed to upgrade a crew-scheduling system. The FAA plans to hire 3,300 controllers over two years, but they won’t be ready to help this summer, much less this weekend.
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